Case Analysis

You will analyze the Case: Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant.

You will provide a detailed and specific response to each question below.  Be comprehensive and make it your best work.

In general, what are the major causes of job turnover and job dissatisfaction? How do these lead to people leaving an organization?
(1-page maximum)
In general, what factors impact motivation on the job? (1-page maximum)
In general, what causes conflict in organizations. (1/2-page maximum)
Analyze the case using the McKinsey 7S Model. Discuss each of the seven elements of the
model as they relate to the situation at Treadway Tire Company. Some may not be applicable in this case, but you must consider each and
determine whether it applies or not.
What are the major issues at Treadway? Be specific and not general, giving examples from the case.
What is the relationship between line foremen at Treadways Lima Plant and other groups within the plant:
general supervisors and area managers, top management, the union, hourly workers, and each other? Explain.
How do line foremen feel about their jobs? Why? What would you suggest to improve their job motivation?
What are the consequences of those feelings? Explain.
What are the elements of the work system that contribute to the problem? Be comprehensive. What could you do to correct the problems?
What interventions (action plan) should Ashley Wall recommend? Provide details and suggestions for implementation.
Dont be short in your response to this question.
This case write-up must be 12 pages minimum.

Grading Rubric

Answers are comprehensive, complete, and well-reasoned.
Answers are supported by the facts from the case, by learning from course textbook, and by other scholarly sources.
Any material from other sources is properly cited and referenced.
Sources are cited in the text.
Follow these guideline  when submitting responses:

Submit response(s) in one file
Include a cover page
Include a reference page
Include in-text citations per APA
Please repeat the question prior to responding

(The coversheet and reference sections do not count as pages when a minimum number of pages is required).

Prepare a typewritten project paper describing your plan to improve the process (TASK) of a CHILDCARE DIRECTOR, presented with Problem Statement and Flowcharts. This plan should identify and explain in details of the process, including graphical representations and flowcharts.

This paper must be a coherent unification of operation management, and quality processes quantifying the magnitude of the anticipated improvement, e.g., quantifiable cycle time reductions, inventory cost reductions.reduction of labor cost or a significant differentiation of product/services.

Data depicting the results of the process improvement is required. You should be able to produce data, and present a data analysis that will be the basis for your recommendations. If data is not available, (you can build data on an assumption basis) outline how such data could be obtained, what the data might be expected to reveal, and how you would evaluate the success of the improvement project. In either case, be sure to provide a detailed explanation of how you arrived at your conclusions and recommendations.

Follow this Outline:
Mission
SWOT-Strengths, Weaknesses, Opportunities and Threats

Strategy

Company Profile
Process Narrative
Process(Current) Flow Charted
Problem Identification
Benchmark- compare with similar processes- the industry does not have to be simular
New Proposed Process Narrative
Process (new) Flow Charted

Incorporate at least 2 quality tools (reference chapter 13 of text)
Cost Benefit = cost – benefit- DETAILED
Recommendation

Implementation
Conclusion/Summary-( Strong Close)

Part one:

You are one of the members of the Management Team for an organization that provides travel and service opportunities for college students. While you are based in Saint Paul, MN – you have offices in six other cities around the county. The organization employs about 100 people, with approximately 15 employees in each location (some as small as 10, others as big as 20). While the main office controls overall messaging and pricing for travel / service trips, each office runs somewhat independently in deciding what colleges to visit, how to recruit participants, and how to manage their own budget.

Over the past few years there has been increasing complaints about the differences in pay, benefits and working conditions at the seven different locations (Saint Paul, Atlanta, Dallas, Seattle, Boston, Denver and Baltimore). You (and your team) have been tasked by the VP of People and Operations to investigate these issues and make recommendations. To start, please answer the following questions:

What data will you look to collect to help inform your initial deliberations? What data will you look for internal to the organization, and what data will you look for outside the organization?
How might you explain some of the differences in pay, benefits and working conditions? To what extent might this be normal and healthy, and where might these difference be problematic?

Part two:

Now that each of your Management Team members has compiled your initial data and responses, you will now share what you have put together. In doing so, your group should work to answer the following:

In your report to the VP, how will you differentiate “normal and healthy” differences in pay, benefits and working conditions versus not so healthy differences?
How might your team, and the organization, work to better ensure consistency in pay, benefits and working conditions across the organization? How, specifically, might you link this to the organization’s mission, strategy and goals (think in terms of strategic HR).