The purpose of this assignment is to analyze the different leadership styles and approaches for emergency management situations. An active threat or active shooter situation will always be continually changing. Leadership will play an integral role within the context of this type of emergency. There will be challenges in leadership in leading the emergency services management personnel should there be a change of personnel due to an unforeseen event.
For this assignment, research the Las Vegas active shooting incident from October 1, 2017. In a five page essay answer the following:
1.    How would transformational leadership become involved during this incident?
2.    Who would be some of the key personnel and team members involved in this incident?
3.    Based on the ability of the active threat/shooter to enter into the hotel with several bags of firing arms and ammunition, how might leadership be able to increase security measures?
4.    What are some of the security measures that can be updated or put in place in an effort handle a large arsenal of weapons?
5.    How might adaptive leadership play an integral role in the overall psychodynamic approaches on the new leadership style for this particular incident regarding the Las Vegas shooting?
6.    What are some of the adaptive leadership approaches that may need to be taken with the advent of this active threat/shooter opening fire from the 32nd floor of this hotel?

Format your paper using APA style. Include a reference page

Your Soft Skills
Communication skills are learned over time through interactions with others. In this course, you have had several opportunities to learn about yourself and others. This course has offered a general Communication Skills Assessment, a Listening Skills Assessment, an Emotional Intelligence Assessment, and a Conflict Management Assessment. Each assessment provided you with results on strengths and opportunities for improvement.
In this Discussion, you will examine those four assessments as you bring it all together and consider how they relate to your current and/or future communication goals.

To prepare for this Discussion:
    Take the Soft Skill Conflict Style Assessment.
    Review the previous assessments you have taken in this course for soft skills. This includes the Week 1 Interpersonal Communication Skills Assessment, the Week 4 Listening Skill Assessment, and the Week 4 Emotional Intelligence Assessment.
    Think about the skills you scored well on and those on which you could use improvement.

Post a response that addresses the following:
1.    Describe two soft skills on which you have room for improvement.
2.    Tell us how you plan to develop each of the skills that you chose.
3.    Explain how each of your chosen skills will help you in either your personal or professional life?

Unit outcomes addressed in this Assignment:

Exhibit effective verbal and nonverbal communication.
Identify the advantages of effective listening skills for a health care professional.
Discuss various sources of incoming and outgoing calls to a physicians office.
Develop a pleasing telephone voice.
Manage telephone calls
Discuss characteristics of professionalism.
Exhibit various telephone techniques.
Discuss the role of the medical assistants attitude in caring for patients.
Recognize the importance of courtesy when speaking on the telephone.
Course outcome assessed/addressed in this Assignment:

Cecilia has been long time patient at First Medical Care Center.  Cecilia is a wonderful patient, but does not speak English fluently.  Cynthia, the Medical Assistant always has a challenging time understanding Cecilia.  As a result, Cynthia feels she is not providing the best possible care for Cecilia. What can Cynthia do to improve the communication channel with Cecilia?  Should Cynthia suggest that Cecilia bring in a translator during her office visits?

You have been tasked by the CEO of your company to assess the need for a quality program.

Write a word paper that includes:

A brief overview of this company’s product offering (manufacturing or service). This should be brief as the CEO knows this, but you are level setting with them for a common understanding. DO NOT FOCUS THE WORD COUNT HERE.
Detailed description of why a quality program would benefit the company. (Note: this can be an expansion of the QC, QA or QM that is in place or if nothing is in place, why they should have something. Alternatively, if they have a solid QC/QA/QM program, it can be a suggestion to move to quality as a strategy / Big Q.) You are selling them on what to do based on your assessment.
Explanation of how the Voice of the Customer and Voice of the Market would drive the program. Be specific. The CEO has little interest in theory. They want to know specifics. How will it drive the program you are suggesting in terms of their business?
Description of how you would implement this quality program. (Again, CEOs want the high level details. Does the CEO have a role–spell it out to them. What are the steps, maybe even a project plan with milestones and timeframe. Incorporate best practice you learned from the course.)
A list of tools and metrics you would use to ensure success (be specific for their industry and business).
Explanation of how an external quality organizations would aid in determining your company’s quality program. Make a recommendation for a specific one to use-explain why you are suggesting they use this specific external quality organization, as in what’s in it for them or their organization.

Unit outcomes addressed in this Assignment:

Recognize the importance of becoming a nationally credentialed medical assistant.
Explain the requirements for obtaining and maintaining nationally recognized medical assisting Credentials.
Identify national credentialing requirements for medical assisting and explore which of those credentials is preferred in your own geographic area.
Locate a states legal scope of practice for medical assistants
Course outcomes addressed in this Assignment: